Managing team member permissions
Zorexa lets you invite team members to help manage reviews and responses. Each team member can be assigned a role that controls what they can see and do.
Available roles
- 1
Admin — Full access to all locations, settings, billing, and team management.
Admins can invite and remove other team members, change billing, and delete locations.
- 2
Manager — Can view and manage reviews, approve and publish responses, and configure brand voice and automation rules.
Managers cannot access billing or invite new team members.
- 3
Reviewer — Read-only access to reviews and drafted responses. Cannot publish responses.
Useful for stakeholders who need visibility without editing access.
Inviting a team member
- 1
Go to Team in the left sidebar.
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Click Invite Member.
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Enter their email address and select their role.
- 4
Choose which locations they should have access to.
- 5
Click Send Invite.
Screenshot — Invite Member dialog with role selector
Invited team members will receive an email with a link to create their account. If they already have a Zorexa account, they'll be added to your team directly.
Limiting access by location
For multi-location businesses, you can restrict a team member to specific locations. For example, a site manager in Birmingham might only need access to the Birmingham location, not the nationwide account.
- 1
When inviting a member, select specific locations under Location Access.
- 2
To update an existing member's access, go to Team, click their name, and edit their Location Access.
Agency accounts have additional options for client management and white-labelling. See our agency documentation for details.
Removing a team member
- 1
Go to Team.
- 2
Click the team member's name.
- 3
Click Remove Member and confirm.
Removing a team member immediately revokes their access. Any drafts they created remain in the system.
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