Automation
Zorexa's automation engine handles the entire review response workflow — from detection to publishing — so your team can focus on what they do best.
Active Rule
● ActiveAuto-reply all 4–5 ★ reviews
Post immediately · Brand voice: Professional
Review received
5-star · Google Business
Rule matched
Auto-reply: 4–5 ★ reviews
AI reply generated
In 0.8s · Brand voice
Posted to Google
Public reply · Auto
Configure automation rules based on star rating, keyword triggers, or platform. Zorexa does the rest — forever.
Reviews don't wait for business hours. Zorexa monitors and responds around the clock, every day of the year.
Only auto-post 4–5 star reviews? Require approval for anything below 3 stars? You control exactly which reviews get automated.
Get notified for reviews that need your personal attention — negative reviews, specific keywords, or reviews from flagged customers.
Enable draft mode for team review. Managers approve AI-generated replies before publishing — without writing from scratch.
Refine your brand voice, tone, and automation rules whenever you like — changes apply to every new reply immediately.
How It Works
Set thresholds by star rating, keywords, or platform — decide what gets auto-published and what needs your approval.
New reviews are detected as soon as they're posted, day or night, with no manual checking required.
Matching reviews are answered automatically; anything outside your rules is queued for manual review instead.
FAQ
Yes. Automation rules can be scoped by star rating, so you can auto-publish 4–5 star replies while routing 1–3 star reviews to draft mode for manual approval.
Configure once, respond forever. Automation is included on the Professional plan and its 14-day free trial.
No credit card required · Cancel anytime