Automation
Respond to every review. Automatically.
Zorexa's automation engine handles the entire review response workflow — from detection to publishing — so your team can focus on what they do best.
Active Rule
● ActiveAuto-reply all 4–5 ★ reviews
Post immediately · Brand voice: Professional
Review received
5-star · Google Business
Rule matched
Auto-reply: 4–5 ★ reviews
AI reply generated
In 0.8s · Brand voice
Posted to Google
Public reply · Auto
Set rules once
Configure automation rules based on star rating, keyword triggers, or platform. Zorexa does the rest — forever.
24/7 response coverage
Reviews don't wait for business hours. Zorexa monitors and responds around the clock, every day of the year.
Granular filter controls
Only auto-post 4–5 star reviews? Require approval for anything below 3 stars? You control exactly which reviews get automated.
Smart alert system
Get notified for reviews that need your personal attention — negative reviews, specific keywords, or reviews from flagged customers.
Draft + approve workflow
Enable draft mode for team review. Managers approve AI-generated replies before publishing — without writing from scratch.
Adjust anytime
Refine your brand voice, tone, and automation rules whenever you like — changes apply to every new reply immediately.
How It Works
Set it up once, let it run
Configure your rules
Set thresholds by star rating, keywords, or platform — decide what gets auto-published and what needs your approval.
Zorexa monitors continuously
New reviews are detected as soon as they're posted, day or night, with no manual checking required.
Replies go out on your terms
Matching reviews are answered automatically; anything outside your rules is queued for manual review instead.
FAQ
Automation FAQ
Yes. Automation rules can be scoped by star rating, so you can auto-publish 4–5 star replies while routing 1–3 star reviews to draft mode for manual approval.
Put your review responses on autopilot
Configure once, respond forever. Automation is included on the Professional plan and its 14-day free trial.
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