AI Features
AI that actually sounds like you
Powered by OpenAI — Zorexa generates replies that are empathetic, on-brand, and indistinguishable from responses written by your best team member.
Overview
The Grand Bistro · London, UK
Avg. Rating
4.8★
+0.2Reply Rate
98%
+4%Reviews/Mo
47
+12Rating Trend
6 monthsRecent Reviews
View allSarah M.
Absolutely amazing — the team went above and beyond!
Thank you so much, Sarah! We're thrilled you had such a great experience with us.
James T.
Great place overall. Food was excellent, service was very friendly.
Thanks for the kind words, James! We really appreciate your support.
Sentiment-aware responses
The AI reads the emotional tone of each review — happy, frustrated, disappointed, or neutral — and adapts the response tone to match the moment.
Brand voice learning
Train the AI with your business name, tone, industry keywords, and phrases to always include or avoid. Responses sound genuinely like your brand.
Multilingual support
Zorexa detects the language of each review and responds in the same language — automatically. No manual translation needed.
Tone customisation
Choose from formal, friendly, empathetic, or professional. Different tones for different locations, teams, or situations.
Instant generation
AI replies are generated within seconds of a new review being detected. No queuing, no delays — you're always first to respond.
Human review mode
Not ready for full automation? Zorexa can draft responses for your team to approve before publishing — the best of both worlds.
How It Works
From new review to published reply
A new review is detected
Zorexa monitors your Google Business Profile continuously and picks up new reviews within minutes of them being posted.
The AI reads and drafts a reply
It analyses the review's sentiment and content, applies your configured brand voice, and writes a response — in seconds, not minutes.
You approve, or it publishes automatically
Use draft mode to review every reply before it goes live, or enable full automation once you're confident in the tone.
FAQ
AI Features FAQ
Zorexa uses OpenAI to read each review and generate a response — the same technology described throughout our product and FAQ pages.
Experience AI replies that sound just like you
Start your free trial and generate your first AI review response in under 5 minutes.
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